DATA

Voice

Take your business’ communication to the next level with our modern voice solutions.

Transforming Communication for Your Business

At EDRTEC, we understand the importance of effective communication in driving business success. That’s why we offer comprehensive voice services designed to empower your organisation with seamless and reliable communication solutions.

Whether you’re a small start-up or a large enterprise, our voice services are tailored to meet your unique needs and enable you to connect, collaborate, and communicate with ease.

Our Voice Services

Our cloud service solutions are designed to optimise efficiency and performance.

Unified Communications – Business Telephones

Our unified communications solutions bring together various communication channels, including voice, video, messaging, and conferencing, into a single, integrated platform.

We offer the following:

Unified communications as a service (UCaaS) – Unlock enhanced call management capabilities effortlessly with our monthly subscription service.
SIP Trunking – Experience the pinnacle of business phone network connectivity. Simplify global calling with interchangeable inbound and outbound numbers, regardless of your location.
Phone Systems – Discover tailored handsets and infrastructure solutions designed to match your unique requirements. Whether you prefer fixed-line setups or cloud-based systems, rest assured, we have everything you need.

Video Conferencing

Our video conferencing solutions allow you to conduct virtual meetings, presentations, and training sessions with ease, fostering closer connections and driving greater engagement among your team members and clients.

Why choose us?

We understand the unique challenges and opportunities facing businesses today and work tirelessly to deliver solutions that address your specific needs and goals.

Expertise

With years of experience in the voice services industry, our team brings a wealth of knowledge and expertise to every project.

Reliability

Our voice services are built with reliability and uptime in mind, ensuring that your team can always stay connected and productive, no matter what.

Security

Our voice services are built with robust security features to protect against cyber threats and ensure the confidentiality, integrity, and availability of your sensitive information.

Scalability

Our dedicated support team is here to assist you every step of the way, from initial consultation and implementation to ongoing maintenance and support.

Providing voice solutions across a range of industries

Voice Services FAQs

How can voice services they benefit my business?

Voice services encompass a range of communication solutions, including VoIP phone systems, unified communications, video conferencing, and call centre solutions. These services enable businesses to communicate and collaborate effectively, improve productivity, and enhance customer service.

How do VoIP phone systems differ from traditional phone systems?

VoIP phone systems use the internet to transmit voice data, whereas traditional phone systems rely on analogue or digital telephone lines. VoIP systems offer features such as call forwarding, voicemail-to-email transcription, and mobile integration, providing greater flexibility and functionality compared to traditional phone systems.

Why are unified communications important for businesses?

Unified communications (UC) integrates various communication channels, including voice, video, messaging, and conferencing, into a single platform. UC enables seamless communication and collaboration across multiple devices and locations, improving teamwork, productivity, and decision-making within organisations.

How do voice Services integrate with existing IT infrastructure?

Voice services can integrate seamlessly with your existing IT infrastructure, including network infrastructure, software applications, and hardware devices. Our team of experts will work closely with you to assess your current setup and ensure a smooth integration process with minimal disruption to your business operations.

How can I get support for voice services after implementation?

We provide ongoing support and maintenance for our Voice Services to ensure that your communication infrastructure remains reliable and efficient. Our dedicated support team is available to assist you with any questions, issues, or concerns you may have, providing timely resolution and guidance to ensure your satisfaction with our services.